ERROR: 'Error 1638: Another version of this program is already installed'
Description

When trying to install Sage 50 Accounts, you can see the following error:

'Error 1638. Another version of this program is already installed'.

This error appears if:

  • You're installing the same version of Sage 50 Accounts that's already installed on your computer
  • You use an ARM-based device, as they aren't supported
Cause
Resolution

To resolve this, you need to remove an installation.

For steps on how to do this, follow our how do I do a standard uninstall? article.

 TIP: If there's no installation to remove, as a workaround you can install Sage 50 Accounts directly from the installation files

 

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