Remote Data Access error messages
Description
Cause
Resolution
The Remote Data Access company you have selected has been upgraded...

'The Sage Drive company you have selected has been upgraded to version xx of Sage Accounts.
You must upgrade the version of Sage Accounts you have installed before you can access this company. '

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The Remote Data Access company you have selected is from version xx of Sage Accounts...

'The Remote Data Access company you have selected is from version xx of Sage Accounts. Please select a company in the list which is from version xx of Sage Accounts.'

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The main site is no longer communicating with this Remote Data Access company..

'Remote Data Access
The main site is no longer communicating with this Remote Data Access company; this may mean that it has encountered an error and has chosen to work offline.'

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Your computer is not connected to the Internet..

'No Internet connection
Your computer is not connected to the Internet.
To check to see if the connection has been restored, and to submit your changes, click Retry.'

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An error has been encountered with your Sage Account (formerly Sage ID)

'An error has been encountered with your Sage Account. You are not able to connect to Remote Data Access at this time.'

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[BCB:95:Accounts - RDA_hub:ECB] [BCB:91:Support message - RDA / Drive chat:ECB]
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