Check if you're logged in to your computer as an administrator
The first thing to do before installing is check that you're logged into Windows as an administrator. This helps to ensure that you have access to add, change or remove files.
Run the installation as administrator
Even if you're not logged in as administrator, to perform administrative tasks, you can run software as an administrator:
- From the desktop, right-click the relevant shortcut then click Properties.
- Under the Compatibility tab, click Run this program as administrator.
- Click Apply then click OK.
NOTE: If a User Account Control prompt appears, you must enter the user name and password of an administrator, then click OK.
Modify your antivirus software to avoid conflicts with Sage 50 Payroll
When you download or install Sage 50 Payroll software with antivirus software on your computer, you may see a detection error that advises a Sage file is in quarantine. This can prevent Sage 50 Payroll from installing.
To resolve this, follow the steps in our guide on avoiding security software conflicts with Sage. Modify your antivirus software to avoid conflicts with Sage 50 Payroll >