1. Log in to Sage 50 Payroll, and click Company.
2. In the Tasks menu, click Online Services Settings.
   
   NOTE: If it says Online Document Settings, you are using Sage Online Bureau and must follow the steps in our alternative guide.
   
   
3. If you're logged in, next to Step 1 it should say you're currently logged in.
   
   
   
   If you're not, click Log In then enter your Sage account login details.

Find out which employee details import to Sage HR Online Services during payslip uploads? >

If you, or one of your employees have updated any personal details in Sage HR, you need to import these changes into Payroll before you upload payslips. 

 CAUTION: If you don't import the changes, the details in Payroll overwrite the amended details in Sage HR when you upload payslips. 

What do I do if get an error when I upload payslips?

If you're getting an error when uploading payslips, take a look at our list of the most common errors that can occur and how to resolve them - View errors >

If you can't see your error listed, please search the error in our Help Centre to find out how to resolve it.

Which employee details are updated in Sage HR Online Services when I upload payslips from Sage 50 Payroll?

From v29.01 of Sage 50 Payroll, several fields are automatically updated when you upload online payslips. Which employee details import to Sage HR Online Services when you upload payslips? >

Are payslips available to view straight away?

If you select to publish payslips immediately, they are then available for employees to view in Sage HR Online Services as soon as you click Publish payslips.

You can schedule for these payslips to be published on a selected future date. They are then available to view on that date - Read more >

Where can I view the uploaded payslips?

Published payslips can be viewed in the employee's profile in Sage HR Online Services and you can also view all published and scheduled payslips in the Company payslips dashboard - Read more >

Can I publish historical payslips?

If the employee has previous payslips you want to make available to them to view online, you can do this by uploading historical payslips - Read more >

Are employees notified about their uploaded payslips?

Yes, employees are notified by email and if they have the Sage HR app downloaded, they get a push notification on their phone too  - Read more  >

What happens the first time I upload an employee's payslip?

When you upload their payslips to Sage HR Online Services for the first time, if the employee profile doesn't already exist in Sage HR Online Services, they will automatically be created, triggering a welcome email being sent to them. If you schedule a payslip to be published on a future date, they still receive a welcome email, but won't get a payslip notification until the published date.

If the employee profile was manually created in Sage HR Online Services, uploading their first payslip will link their profile in Sage HR Online Services to their record in Sage 50 Payroll.

NOTE: If you are uploading payslips to create an employee in Sage HR Online Services or update their details, but you've already updated the current pay run, you can upload historical payslips instead.