1. Log in to Sage HR Online Services as an admin user.
2. Go to an employee's profile.
   
   You can either search for them or from the main menu on the left, click Company then click the relevant employee profile.
   
   
3. On the Employee tab of the profile menu, scroll to the bottom and click Personal settings.
   
   
   
   
4. Click Resend SageID invitation email. 
   
   

   
   
   This changes to SageID invitation was sent.

5. Click Save.

Well done, you've now resent the welcome email to your employees!

If your employee requires help with what to do with the welcome email, send them this guide - Read more >

 

1. Log in to Sage HR Online Services as an admin user.
2. On the main menu, click Reports, then click Access logs.
3. Click Re-send welcome email in the Never logged in widget.
   
   
   
   
4.  To send a welcome email to individual employees, click Send next to their name, or to send to everyone in one go, click Send email to all.
   
   

 

 

When the employee receives the welcome email, they must follow the steps to set up access to Online Services.

NOTE: If they do not see emails in their inbox, request they check their spam/junk folder and also ensure their email security does not block the email address: [email protected]. Please also confirm you have used the correct email address and that the employee knows which one you have used.

Well done, you've now resent the welcome email to your employees!

If your employee requires help with what to do with the welcome email, send them this guide - Read more >