Check if Sage 50 Accounts is installed on your server
Description

To upgrade Sage 50 Accounts on your local network, check if you have the full software installed on your server computer. Consult your IT administrator if unsure.

Cause
Resolution

Check the accounts data path

 NOTE: If you use Sage 50 Accounts v27.1 with Remote Data Access (RDA), follow the steps below on a main site computer. Check if you're using RDA.

  1. Open Sage 50 Accounts, go to Help, then About.
  2. Note of the Data Directory in the Program Details section.
    If the data path starts with C: This is the computer that holds your data and has an installation of Sage 50 Accounts.
    If the data path doesn't start with C: Your data is likely held on another computer on your network. Follow the Check which computer holds your data section.

Check which computer holds your data



Locate the computer

After identifying which computer holds your data, locate it. If unsure which computer this is, check the name on each computer.

  1. Click the Windows Start menu then enter cmd in Search.
  2. Right-click cmd.exe then click Run as administrator.
  3. In the command window, type hostname then press Enter.
  4. Note the computer name that appears.
  5. To close the window, type exit then press Enter.

Check if the located computer has Sage 50 Accounts installed

  1. Log in to the computer that holds your data.
  2. Press the Windows key + R, type appwiz.cpl then press Enter.
  3. In the list of programs, check for Sage 50 Accounts vXX. XX is your software version, for example v31.
  • If listed, the full Sage 50 Accounts software is installed
  • If not listed, the server holds the data only

Next steps

After checking if the computer has the software installed, take one of the following actions:


 

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