Processed payroll with the wrong process date
Description

If you forgot to change your process date before you ran the payroll, there are some steps you need to follow to correct this.

The steps you need to take depend on your situation.

Cause
Resolution

If you haven't updated records 

  1. Click on Change Process Date and enter the correct date.
  2. Go into Enter Payments and check the payments.
  3. Continue processing the payroll as normal.

If you've updated records 

  1. Go to File and select Recover.
  2. Back up your data, then use The Recover option to go back one period.
  3. Log back into the payroll with the correct process date.
  4. Go into Enter Payments and check the payments.
  5. Continue processing the payroll as normal.

Full Payment Submission

If the FPS has already been done and you re-update with a date later than the one originally used, you can Submit a full payment submission adjustment to correct the values to HMRC.

When you submit an FPS with the wrong date, any employee's claiming universal credit may be affected. In this case, we recommend you contact HMRC to explain the situation.

 NOTE: To submit an FPS adjustment, there must be a change in liability. You can't send this submission if only dates have changed. 

If you re-update with an earlier date, you can't submit an FPS adjustment. In this case, when you process the following period and submit the FPS, the changes are automatically included in the next period's FPS. 


What's next?

Well done, you've successfully corrected your payroll, and you can now continue processing!

Need a hand? Follow our simple guide to Process your payroll.


[BCB:138:Limitless - 50 Payroll - Process Pay Run:ECB][BCB:257:UKI - Personal content block - John:ECB] 

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