Restore an automatic Recover backup
Description

There may be times when you need to go back to a certain point and start again. With Recover, you can restore a backup your software took immediately before you updated records, known as a recover file.

Cause
Resolution

The recover file

Your software automatically creates and stores recover files in an Archive folder within the relevant Company folder. You can't change this location. The file name for the recover file is in the following format:

[payment frequency][processing date].001

Depending on the payment frequency of the employees included in the Update Records routine, [payment frequency] is one or more of the following identifiers:

  • Weekly: W
  • Fortnightly: 2
  • Four Weekly: 4
  • Monthly: M

The [processing date] is the process date used during the Update Records routine.

For example, the file name for a mixture of weekly and four weekly employees processed on 7 July 2021 is W407072021.001


Restore data via the Recover Wizard

  1. Back up your data.
  2. Click File then click Recover.
  3. Click Next, then click the earliest pay period that you want to remove.
  4. Click Next, then click Finish.
  5. If required, enter your user name and password.
  6. Click OK then click OK.

Next steps

If you've changed the pay period after submitting your normal FPS, submit a full payment submission adjustment to let HMRC know. 

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