RDA is a cloud service that lets you share your company accounts data securely. You and other users can access your company accounts from anywhere.  TIP: Find out more in our What is Remote Data Access? article.
Follow the checks below, whether you're setting up for the first time or accessing the company data remotely.
Check your software is compatible You can check your current version and find your serial number within your software in Help and About. ▼ Things to consider when using Sage 50 Accounts v27. If you're still on Sage 50 Accounts v27 and haven't installed the update, complete certain procedures only at the main site. - Large processes - complete any large processes, for example, year end or clear audit trail at the main site
- Attachments - add any attachments to customer and supplier records at the main site. This is because attachments don't synchronise when you add them at a remote site
- Direct Bank Feeds - you can only use direct bank feeds at the main site
- GoCardless - you can only use GoCardless/Direct Debit manager at the main site
- Company Preferences - You can only edit your company details and VAT Registration Number at the main site
Install the latest update.
Internet speeds Check that you have the minimum Internet speed to use Remote Data Access: - 4Mbps download speed
- 2Mbps upload speed
 NOTE: For the best results, we recommend you use a wired Internet connection.
Check using an online site such as www.speedtest.net
Sage account login Each individual Sage user that uses RDA must have their own Sage account login.
Check the volume of data NOTE: If the total size of your Sage 50 Accounts data files exceeds 4000MB, you can experience issues using RDA. You can enter unlimited transactions and records in Sage 50 Accounts - any limitations are your computer’s disk space and memory. The numbers below are just guidelines, since actual limits depend on data size, network speed, and how many users are working at once. As a rough guide, we recommend that to optimise performance you have: - Fewer than 250,000 transactions
We assume you spread transactions across different records in a module. For example, we don't recommend posting 1,000,000 transactions to a single nominal code or customer. - Fewer than 50,000 invoices
- Fewer than 50,000 sales orders
- Fewer than 50,000 purchase orders
- Fewer than 5,000 customer records
- Fewer than 5,000 supplier records
- Fewer than 20,000 product records
- Fewer than 2,000 project records
To check these: - Go to Help then click About.
- Check the number of records in the Data Information section.
TIP: Transactions are called Splits in this section. If you have more than the recommended number of transactions or records, we recommend that you reduce the numbers to fewer than those specified above. You can delete old invoices and use the Clear Audit Trail option to remove old transactions.
Next steps After confirming your software and internet speeds, set up or access your data with RDA. [BCB:191:UKI - #GetMoreFeedback:ECB]
|