Error: '7806: this submission cannot be accepted as it does not fall..'
Description

When you make a submission to HMRC, this error message may appear:

'Error 7806: this submission cannot be accepted as it does not fall within the eligible filing period.'

Cause
Resolution

You're not due to submit under RTI

This message can appear when HMRC aren't expecting your company to start filing RTI returns until a later date.

To resolve this, contact HMRC and ask them to check that your RTI start date is correct.


Check your e-Submission settings

This error can also occur if any of your e-Submission settings are incorrect.

  1. Click e-Submissions, then click e-Submission Settings.
  2. In the Settings tab, clear the Tax Dist./Ref., User ID. and Password fields to remove all characters and any blank spaces.
  3. Enter your valid Tax Dist./Ref., User ID and Password.
  4. Click the Contact Details tab then, if you're not registered as an agent with HMRC, ensure the Submit as an agent check box is clear.
  5. Click Save then click Close.
  6. Click e-Submissions then click e-Submission Settings.
  7. Check the details here are correct.
     NOTE: If the tax/dist reference is incorrect, contact Sage technical support for advice on editing this. 
  8. Remove and re-enter the User ID and Password.
  9. Click the Contact Details tab then, if you're not registered as an agent with HMRC, ensure the Submit as an agent check box is clear.
  10. Click Save then click Close.
  11. Click Company Settings, then the HMRC payments tab.
  12. Check the Accounts Office reference number.
  13. Retry the submission.

Steps to duplicate
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