If you need to process a new company in Sage 50 Payroll, we recommend that you don't amend the PAYE reference of an existing company.

Instead, click File, then New Company and create a new company with a new database. This ensures that the records for each company are separate, and that online services work correctly for each company.

If you do change the PAYE reference in an existing Sage 50 Payroll company, your software resets online services in that company's data. This applies to both Sage HR Online Services and Online Bureau.

 NOTE: With a multi-company licence in Sage 50 Payroll, you can access and process payroll for more than one company. If you'd like to add more companies to your licence, leave your details and we'll be in touch.

The PAYE reference field is within your company's settings. Click Company, then Settings to find this field.

If you change this field then click OK to save the change a message appears:

'You are about to change the PAYE tax district and reference for this company...'. View the full message >

If you click Yes, the new PAYE reference is saved and the online services data in Sage 50 Payroll is cleared. Online Services is then available to set up from scratch in this company data.

What does the reset do?

The reset:

• Clears the Online Services data for this company within Sage 50 Payroll
• Clears any settings and options set up in the Online Services setup menu, ready to set up again
• Deselects the Online Services checkbox in the Analysis tab of each employee's record

What happens to the data within Online Services?

The reset doesn't affect the data in your online portal. Employees could continue to use their existing login details to access their profiles from the former PAYE reference, including their payslips.

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