ERROR: 'The Serial number you entered has already been registered...'

Solution Properties

Solution ID:

200427112403641

Last Modified Date:

Fri Jun 26 12:54:14 UTC 2026

Taxonomy Path:

Case category//I have a problem with...//download/install/activate/upgrade

Author:

ERROR: 'The Serial number you entered has already been registered...'

Description

Cause

Resolution

Check you've entered the correct serial number, activation key and account reference. You can visit my.sage.co.uk to check your current details.
If your details are correct, for further help please contact Sage Technical Support.

[BCB:19:UK - Sales message :ECB]

Steps to duplicate