If you use SMTP to send emails from your software and your provider ends support for basic authentication, you need to change your settings. To continue emailing documents from your software, use Microsoft Outlook.

For more information, see our Changes to SMTP email authentication affecting Sage software article. 

IMPORTANT: Google have made 2-step verification mandatory for Gmail from 1 June 2022. Visit Google's Authentication information. 

1. Go to myaccount.google.com/apppasswords.
2. Enter your password if prompted.
3. Enter a name for the app, for example, Sage, then select Create.   

Google will then create a unique password to allow an app to use the email functionality of your Gmail account. Then follow the steps in our use webmail to email documents article to update your SMTP settings to include this password and finish setting up.