When you enter your password incorrectly three times in a row, your Sage account automatically locks for five minutes.

If this happens, you have three options:

• Option 1 - Wait five minutes until the account automatically unlocks
• Option 2 - Reset your password to unlock the Sage account
• Option 3 - Create a new Sage account using a different email address
  
   NOTE: If you create a new Sage account to access My Sage, an administrator needs to link it to your company's My Sage account. 

Upgrade your licence

Growing business? Add more companies, users, or employees to your licence with ease. Leave your details and we’ll be in touch.