Check which firewall you're using
If you're not sure which antivirus or firewall software you use, you can check by using the following options:
- If you're using Sage 50 Accounts, open Help then About and from the System Details section, check the Firewall details.
- On your pc press Start then All programs and look for antivirus or firewall software in the list.
- Click Start, Settings then Control Panel and look for any antivirus or firewall software.
- Click Start, Run type services.msc and click OK. Look for anti-virus/firewall software in the services list.
- Use the mouse to hover over the system tray The system tray is normally found in the bottom-right corner of your screen, next to the clock.
- Each option you hover over shows the name of the application that’s running. Look for any antivirus or firewall software.
URLs to exclude from a firewall
Firewall and antivirus software may interfere with the installation of software updates. To minimise this issue, you can configure firewall and antivirus software to permit access to.
▼ View URLs
Ports to exclude from firewall
To ensure that your firewall doesn't block the Sage Data Service, ensure the following ports are open.
▼ View ports
| Sage Accounts v32 | - Sage 50 Accounts Control v32: TCP 34232
- Sage 50 Accounts Service v32: TCP 32232
- Sage Accounts v32 TCP 32332
|
| Sage Accounts v31 | - Sage 50 Accounts Control v31: TCP 34231
- Sage 50 Accounts Service v31: TCP 32231
- Sage Accounts v31 TCP 32331
|
| Sage Accounts v30 | - Sage 50 Accounts Control v30: TCP 34230
- Sage 50 Accounts Service v30: TCP 32230
- Sage Accounts v30 TCP 32330
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| Sage Accounts v29 | - Sage 50 Accounts Control v29: TCP 34229
- Sage 50 Accounts Service v29: TCP 32229
- Sage Accounts v29 TCP 32329
|
| Sage Accounts v28 | - Sage 50 Accounts Control v28: TCP 34228
- Sage 50 Accounts Service v28: TCP 32228 & 32328
|
| Sage Accounts v27 | - Sage 50 Accounts Control v27: TCP 34227
- Sage 50 Accounts Service v27: TCP 32227
|
| Sage Accounts v26 | - Sage 50 Accounts Control v26: TCP 34226
- Sage 50 Accounts Service v26: TCP 32226
|
You can configure the ports for specific IP addresses. On the server, you can add the IP addresses for the client computers to the inbound rule for the port. On the client computers, you can add the IP address for the server to the outbound rule for the port. Naturally, this can't apply if you use dynamic IP addresses.
Further help
Support pages for some of the more popular antivirus and firewall software on the market.
▼ View support pages
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