Check which firewall you're using
If you're not sure which antivirus or firewall software you use, you can check by using the following options:
- If you're using Sage 50 Accounts, open Help > About and from the System Details section, check the Firewall details.
- Start > All programs > look for anti-virus or firewall software in the list.
- Start > Settings > Control Panel > look for any antivirus or firewall software.
- Start > Run > enter services.msc > OK > look for anti-virus/firewall software in the Services list.
- Use the mouse to hover over the system tray The system tray is normally found in the bottom right corner of your screen, next to the clock. Each option you hover over shows the name of the application that is running. Look for any antivirus or firewall software.
URLs to exclude from a firewall
Firewall and antivirus software may interfere with the installation of software updates. To minimise this issue, you can configure firewall and anti virus software to permit access to - Click to view URLs >
Ports to exclude from firewall
To ensure that your firewall doesn't block the Sage Data Service, please ensure the following ports are open - Click to view ports >
| Sage Accounts v30 | - Sage 50 Accounts Control v30: TCP 34230
- Sage 50 Accounts Service v30: TCP 32230
- Sage Accounts v30 TCP 32330
|
| Sage Accounts v29 | - Sage 50 Accounts Control v29: TCP 34229
- Sage 50 Accounts Service v29: TCP 32229
- Sage Accounts v29 TCP 32329
|
| Sage Accounts v28 | - Sage 50 Accounts Control v28: TCP 34228
- Sage 50 Accounts Service v28: TCP 32228 & 32328
|
| Sage Accounts v27 | - Sage 50 Accounts Control v27: TCP 34227
- Sage 50 Accounts Service v27: TCP 32227
|
| Sage Accounts v26 | - Sage 50 Accounts Control v26: TCP 34226
- Sage 50 Accounts Service v26: TCP 32226
|
| Sage Accounts v25 | - Sage 50 Accounts Control v25: TCP 34225
- Sage 50 Accounts Service v25: TCP 32225
|
| Sage Accounts v24 | - Sage 50 Accounts Control v24: TCP 34224
- Sage 50 Accounts Service v24: TCP 32224
|
You can configure the ports for specific IP addresses. On the server, you can add the IP addresses for the client computers to the inbound rule for the port. On the client computers you can add the IP address for the server to the outbound rule for the port. Naturally, this can't apply if you use dynamic IP addresses.
Further help
Support pages for some of the more popular antivirus and firewall software on the market - View support pages >
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