Solution Properties
Solution ID:
200427112238795
Last Modified Date:
Thu May 02 14:02:55 UTC 2024
Taxonomy Path:
Case category//How do I...//setup/create/run a report
Author:
[email protected]
Send reports and payslips by email
Description

Before you can start emailing your documents, you need to ensure your email settings are correct, depending on the email service you use.

IMPORTANT: Your Sage software doesn't support Microsoft's New Outlook application. If you enable this, you can no longer export emails from Sage 50 Payroll to Outlook. You can disable this setting in Outlook to

Cause
Resolution

Preparation

Before you can email a payslip or report to your employees, there's a few preparation steps to carry out first.


 NOTE: If you've already updated records and need to reprint payslips, follow our separate article on how to reprint payslips.

Microsoft OutlookSet Outlook as the default email program on your computer and apply email settings to your document. Email a document using Microsoft Outlook
WebmailYou can use services such as Gmail, Yahoo and Microsoft 365 to email your documents. As these are cloud based services, you'll need to configure your SMTP settings. Use webmail (SMTP) to email documents
Set up your employees to receive documents by emailYou can specify which employees have agreed to receive documents electronically and add a date of confirmation. You can also set up a password to protect these documents from an unauthorised person opening them. Set up employees to receive documents by email

Email a payslip

  1. Go to Employee.
  2. Highlight the relevant employee, then Pre-update reports.
  3. Select Email, then use one of our standard email payslips.
  4. Select Email.

Email a report

You can email different reports to your employees, such as a payslip.

  1. Locate and select the report you want to use, then select Email.
  2. If required, enter your criteria, then select OK.
    A missing email settings screen appears.

    Missing email settings warning when setting up email.


  3. Click Yes, then select your Provider and Format.

    Send as an attachment with the provider of Outlook.

  4. Click OK.

Troubleshooting

Sometimes your documents fail to email or don't look as expected when you open them.

You can use our troubleshooting email errors and issues article to fix any issues.

[BCB:177:Mia - B:ECB]



[BCB:130:Limitless - 50 Payroll - Email:ECB][BCB:19:UK - Sales message :ECB]










Steps to duplicate
Related Solutions