| | ERROR: 'The procedure entry point XXXX could not be located ...' |
| Description | When installing or opening Sage 50 Accounts, this message appears if there's a damaged program file or it's the wrong version: 'The procedure entry point XXXX could not be located in the dynamic link library XXXX.dll'. 
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| Resolution | Rename the file and reinstall Sage 50 Accounts - Note of the dll file shown in the error.
 - If the error shows a folder path to the dll, note the path.
 - To close the error click OK, then close all software.
- Press the Windows key + E then either:
- Browse to the path you noted in step 2, or
- If no path is displayed in the error, browse to the folder you're installing into
The default installation path is C:\Program Files\Sage\Accounts. - Right-click the dll file noted in step 1, click Rename, and add old to the filename.
- Reinstall Sage 50 Accounts.
If the issue persists, completely remove the installation of Sage 50 Accounts, install any Windows updates, then reinstall Sage 50 Accounts to a new folder. |
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