There are a few reasons why this may happen: Reports are being ran with the incorrect criteriaCheck the Aged Debtors report settings.
Data corruptionCheck the Aged Debtors for corruption.
Journals posted to the debtors control accountCheck for any journals posted to the Debtors Control Account.
Incorrect allocation datesCheck for incorrect allocation dates.
Link removed transactionsCheck for transactions that are link removed.
NOTE: You can get similar scenarios when reconciling Aged Creditors.
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