Operating system
Sage 50 P11D is compatible with both 32 or 64 bit versions of the following operating systems:
- Windows 11
- Windows 10
- Windows Server 2016
- Windows Server 2019
- Windows Server 2022
Ensure you install all the latest Microsoft service packs and updates, and that you have sufficient free disc space.
Hardware
Recommended hardware |
---|
Processor speed | 2Ghz processor or higher |
RAM (Memory) | 4Gb RAM - All computers with a 64-bit operating system 2Gb RAM |
Free disk space | 2Gb of free disk space |
Network speed | 1Gbps (100Mbps minimum) |
Screen resolution | 1024 x 768 |
Depending on your operating system, the processor and network speed and the amount of RAM and free disk space can be found in a number of different ways. If you are unsure how to do this, consult your IT administrator, the Windows help system, or contact us via my.sage.co.uk/contact-us.
Office integration
Some features of Sage 50 P11D interact with and require an installation of Microsoft Office. Check the compatibility of your software with Microsoft Office.
To check if it's the desktop version, Control Panel > Program > Default Programs > Set your default programs > check if Microsoft Outlook is the desktop version.
Check the operating system
- Press the Windows key and R then type winver then click OK.
This opens the About Windows window which displays the operating system details.
If you're using an Apple Mac computer, you can see the Apple symbol at the top right-hand corner of the screen. Sage 50 P11D isn't tested on this type of operating system.
Check the computer specifications
Operating system, processor speed and RAM
- Press the Windows key and R then type msinfo32 then click OK.
If the memory appears in KB (Kilobytes), to calculate the equivalent in MB (Megabytes) you can divide the figure by 1024. Alternatively, use the following values as a guide:
- 1 GB = 1024 MB = 1,048,576 KB
- 512MB = 524,288 KB
- 256MB = 262,144 KB
- 128MB = 131,072 KB
- 64MB = 65,536 KB
- 32MB = 32,768 KB
- 16MB = 16,384 KB
Free disk space
- Windows 7 - Press the Windows key and E then right-click C: then click Properties.
- Windows 8 - Press the Windows key and E then click Computer then right-click C: then click Properties.
- Windows 10/11 - Press the Windows key and E then click This PC then right-click C: then click Properties.