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Error in EU VAT no. validation for Germany

Created on  | Last modified on 

Summary

When the EVCSERVICE parameter is set to “Germany”, the following error systematically occurs when validating the VAT number using the EU VAT ID validation icon in the GESBPR function: “VIES service is temporarily unavailable. Please try again later.”

Resolution

This issue is linked to a minor defect that is currently under review by the development team.

As a workaround, set the EVCSERVICE parameter to “EU” to allow the validation to complete successfully.

Please contact your local X3 Support team if you would like an update on the progress of the fix.