Known Issue: Critical error has been encountered entering the NI number

Summary

A critical error has been encountered in Sage 50 Accounts" after entering the NI number...

Description

When entering the client's national insurance number into Sage 50 Accounts, you’ll encounter the following message 

"A critical error has been encountered in Sage 50 Accounts. To avoid damage to your data, the program will now close."
image of the critical error message in making tax digital.


This issue is fixed by upgrading to v33.1.359.0 of Sage 50 accounts.

Solution Properties

Solution ID
260423081944083
Last Modified Date
Fri Apr 24 14:55:46 UTC 2026
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