Error: 'VIES service is temporarily unavailable' in EU VAT ID Validation

Summary

In the GESBPR function, for French business partners, VAT number validation intermittently fails when performed either via the EECNUM (EU VAT No.) field using the three‑dot action button or through the EU VAT ID validation icon. The following error message is displayed: “VIES service is temporarily unavailable. Please try again later.”

Description

  • Frequency : occasionnally
  • Expected behavior: The VAT number validation  must be more stable, using the three-dot action button (in the EECNUM field) or via the ‘EU VAT ID validation’ icon
  • Workaround: Check the VAT number on the VIES site.

Resolution

This issue is planned to be fixed in 2026 R1 (Patch 39). The bundles correctly perform the service call and return the expected results.

Solution Properties

Solution ID
260414091101240
Last Modified Date
Tue Apr 14 09:20:17 UTC 2026
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