Sage Payroll FAQs

Effective September 30, 2025, Sage will introduce a new standalone Sage Payroll plan for small businesses. Core HR & Leave and Timesheets are now included in your Payroll subscription, along with other additional benefits. This new plan includes updates to features and plan structure, and will apply to new customer subscriptions.

What’s Changing

• New Plan Structure:   employees inclusive, with additional employees starting at £1.00 per employee (decreasing with volume on employees attached to subscription)
• Included Features:

• Core HR & Leave and Timesheets
• HMRC Notices: Receive updates from HMRC for P6, P9 and RTI notices. Available to UK customers
• Copilot Salary Variances: Fully configurable Copilot powered variance detection for anomalies in monthly pay runs. Available to UK customers with a Copilot license

What’s Staying the Same

• No change to:

• Product access
• User permissions
• Billing cycles
• Sage Points
• Discounts or volume agreements

Pricing

The base Payroll subscription will be priced at £5 per month, with additional employees priced in the chart below:

Users	Unlimited
	PAYROLL
Payroll included employees	5
ADDITIONAL EMPLOYEES 6-10	£1.00
ADDITIONAL EMPLOYEES 11-15	£0.65
ADDITIONAL EMPLOYEES 16-25	£0.65
ADDITIONAL EMPLOYEES 26-35	£0.50
ADDITIONAL EMPLOYEES 36-50	£0.50
ADDITIONAL EMPLOYEES 51-75	£0.50
ADDITIONAL EMPLOYEES 76-100	£0.50
ADDITIONAL EMPLOYEES 101+	£0.50
	HR
Employee Self-Service	x
Core HR & Leave	x
Timesheets	x

 

 

Plans

What is the maximum number of employees I can have on Sage Payroll? 

You can have up to 150 employees on Sage Payroll. These will be charged via a PEPM system (priced above).

What is PEPM?

PEPM stands for “Per Employee, Per Month” and refers to the employee pricing structure used in Sage Payroll.

Can I transfer my existing clients’ plans to the new plans?
Currently, transferring existing client plans to the new plans isn’t available. Please stay tuned for any future updates regarding this.

Subscription changes

What if I want to make changes to my subscription? 

You can make changes to your subscription at any time by logging into your product.

• From the Clients and prospects list, select the client you want to buy a subscription for
• Select the Products tab
• Select Manage subscriptions
• Select the subscription you want to modify or change

You can cancel your subscription at any time with 30 days notice.

HR Packages:

What HR features are inclusive with my Payroll package now? 

• Core HR & Leave: Digitalise employee records, create org charts and teams, store documents, send company announcements, set working patterns, onboard new starters and more.
• Timesheets: A fast, easy way for employees to track overtime and projects.

 

Training & Support

Training is available through:

• Sage University
• Webinars
• Video Tutorials
• Documentation
• Customer support

 

Support line: 0191 479 5999 (press option 2, then option 2)

Feature Updates

Are there any plans for future updates or additional features?

Yes— we’re continuously improving our products with features designed specifically for your needs. Stay tuned for upcoming updates! If you have any ideas for how we can improve Sage for Accountants, please use the ‘Give Feedback’ in the ‘Help’ navigation menu within the product (see below)

 

If you have any further queries please contact your account manager or contact our team on 0191 479 5999 (press option 2, then option 2)