
Workaround:
1: Cash Book > Period End Routines > Invoice Payments > Process Invoice Payments
2: Select Download rather than Download and process
3: Error will appear, click Ok then go into Cash Book > Period End Routines > Invoice Payments > Maintain Invoice Payment Transactions
4: From the Service provider option at the top of the screen, drop down and select GoCardless (or Stripe / PayPal as appropriate)
5: Set the data range to the date you have just downloaded then click display.
6: Click process, this will create the transactions as usual.