Resolve issues emailing invoices

How to fix errors sending invoices by email in Sage Sole Trader.

Enter a valid email address

This message means there's an issue with the email address.

1. Check that it's a valid email address and you're using the correct email format.
2. Ensure that no spaces appear before or after the email address.

Subject must be 60 characters or less

There's a character limit for the subject message. Make sure you're under the limit to resolve this error. 

Message must be 3,000 characters or less

There's a character limit for the main email message. Make sure you're under the limit to resolve this error. 

Mandatory field missing

Enter an email address in the To field. You can't leave the Subject or Message sections blank. 

Multiple recipients

You must separate multiple email addresses by a comma. 

Email delivery failed

We couldn't send the email address successfully. This is often due to an invalid email address or the recipients email settings.