Deleted payment category in HR

Summary

How to deal with a payment category that's been deleted in Sage HR, that was linked to a payment type when using timesheet integration in Sage Payroll.

Description

Timesheet integration requires you to map Sage Payroll to Sage HR. A Payment type has to be linked to at least one Payment category. If a payment category has then been deleted in Sage HR, Sage Payroll needs to be amended to deal with this change.

Resolution

When processing the pay run, you will see a notification icon on the View timesheet button. This will remain until you edit the payment in Payroll. You must remove the deleted payment category and replace it with a new one if needed.

Clicking the View timesheet button will open the side panel, which will give more details about what has been deleted.

 NOTE: This will not retrospectively change any payrolls you have already processed. 

You can then click on the Manage payments heading, or browse to:

  1. Settings in the menu bar.
  2. Under the Pay run heading choose Payments and deductions.
  3. Identify the relevant payment and click Edit.
  4. Under HR timesheet category, click the X next to the category that has been deleted from HR.
  5. If necessary, choose another category from the list.
  6. Click Save



Solution Properties

Solution ID
240923152550320
Last Modified Date
Mon Oct 14 07:17:59 UTC 2024
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