Using ARM-based devices

Summary

ARM computers are becoming increasingly popular but they're incompatible with Sage Software.

Description

A core part of all computers (laptops or desktops) is the Central Processing Unit (CPU). In recent years, ARM-based CPUs have become more popular due to their power efficiency.

ARM-based CPUs are architecturally different from more traditional x86/x64 CPUs.

This means that Sage software, for example Sage 50 Accounts, won’t work on a computer, which has an ARM-based CPU. Some examples of ARM-based CPUs and devices are:

ARM Devices:

  • HP OmniBook X
  • Lenovo Yoga Slim 7x
  • Dell XPS 13
  • Microsoft Surface Laptop
  • Microsoft Surface Pro 11
  • Samsung Galaxy Book 4 Edge
  • Acer Swift 14 AI
  • HP EliteBook Ultra
  • ASUS Vivibook S15

ARM CPUs:

  • Qualcomm Snapdragon X Elite
  • Qualcomm Snapdragon X Plus

 CAUTION:  Consult with your IT equipment supplier or follow the steps below to check if you have an ARM CPU.


How to check your CPU type

 NOTE: These are steps for the Windows 11 Operating System.

  1. Click Start and then click Settings.
  2. In the System section, scroll to the bottom of the list and click About.
  3. Expand the Device Specifications section, and check the System type:
    Image from Windows system Information showing the type of CPU in use on the system.
    You'll see either x64-based processor, x32-based processor or ARM-based processor.
  4. Sage desktop software does not support ARM-based processors.

Solution Properties

Solution ID
240905093416267
Last Modified Date
Wed Jan 14 16:26:28 UTC 2026
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