Communication: Sage CRM 2024 R1 is here!

This communication was sent 29 May 2024.

Notice 24-NS | 29 May 2024

Hi everyone,

We’re delighted to let you know that the release of Sage CRM 2024 R1 is now available!

What’s New?

• A new way of tracking and managing information - introducing tags to help classify data. Tags that support the creation of groups or reports and much more.
• Text field formatting – allowing simpler visibility of key information through text emphasis.
• Changes to how all users can view and sort their information
• 64-bit architecture – improving performance and enhancing scalability

Software Download

Sage CRM 2024 R1

Training

Partners who have already completed the Sage CRM 2021 recertification course do not need to complete further training. Any partner who has not completed this training will not be eligible for any upgrades or new sales of this version until the recertification course has been completed. To check your certification status, please contact [email protected].

Useful Links

• Check out Sage CRM specific content on Sage Community Hub
• Sage CRM Support Lifecycle
• Sage CRM 2024 R1 – What’s New - available on Partner Central or a customer accessible version on MySage
• Sage CRM Help Centre
• Sage CRM Release Notes
• Sage CRM System Requirements
• Sage CRM Developer Guides
• Sage CRM 2024 R1: What to Expect
• Sage CRM 2024 R1: Changes to Help and Available Resources
• Sage CRM 2024 R1: Planning your upgrade & changes in supported software
• Sage CRM 2024 R1: Changes to the database and metadata
• Sage CRM 2024 R1: UI Improvements - Entity Tagging
• Introducing record tagging in Sage CRM
• Harnessing dimensions & tagging
• Using tags in reports & groups
• Sage CRM 2024 R1: Deprecated features and alternatives
• Sage CRM 2024 R1: Implementation Improvements: Internal Security updates
• Video - Sage CRM 2024 R1 What's New Deep Dive
• Video - Help Centre Updates

Integration with Sage products

• Sage 200 CRM (standalone) with Qnect 200 – is tested and supported with this release. Find out more in the Qnect 200 compatibility matrix.
• Sage 200 CRM (using classic integration or connector) – this customised version of Sage CRM is retired. This version of Sage CRM is not compatible or supported with any version of Sage 200 using the connector or integration functionality.
• Sage CRM with Sage ERP 1000 – This combination is not tested and therefore is not currently compatible or supported with any version of Sage 1000.

Questions?

Please speak to your Partner Account Manager in the first instance. For questions of a technical nature please contact the Technical Support team.