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Communication: Sage 200 Standard/Sage for Education Essential Maintenance

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Summary

This communication was issued to customers using Sage 200 Standard or Sage for Education.

Description

This communication was sent 07 March 2024.

Notice 24-MC | 07 Mar 2024

Sage 200 Standard

Over the next few months, we’re undertaking some essential system maintenance on the infrastructure that Sage 200 Standard and Sage for Education operate on.

There will be 4 phases of maintenance: March, April, May & June. During each phase, maintenance will run on concurrent nights, out of hours.

Maintenance dates

The first maintenance will take place is 18th, 19th and 20th March from 8pm to midnight each night.

The important stuff!

During the maintenance window the Sage 200 product and the Sage Provisioning Portal will not be available, please do not attempt to open or access either during this time.

If there are any changes to the maintenance window, we will update our Sage status pages.

The first time you access the software on or after the update on 20th you will be asked to download a small update to your software. You may need administrator permissions on your PC to do this, we ask that you let your IT provider know ahead of the date to prevent further disruption.

Questions?

If you have any questions, please contact your support provider.

Kind regards,

Sage Products & Services Team