Summary
How to add clients in Client Management.
Description
Client Management lets you organise each client within a client folder in the Clients and prospects list. This helps you keep records structured and easy to manage.
When you create a client, the system automatically adds a client folder based on the client's name.
Resolution
- Go to Client Management, open Clients and prospects.
- Select Add then Create client.
- Choose one of the following:
- In a new folder on my client list
- In an existing folder on my client list - select the existing folder
- Select Next and choose the relevant client type.
- Enter the Name and an Internal code / reference, then select Next.
- Complete each page of the wizard, then select Next to continue.
- On the Client address page, select Main and Registered for the Address type.
- Select Save.
If you see any errors at this point, it may be due to your account permissions in Client Management. Speak to your practice manager to review these permissions.