Nominal link error: 'Could not post transactions. You should check your accounts...'

What to do if you see this error when posting Nominal Link from Sage 50 Payroll to Sage 200 Standard.

When you post the nominal link from Sage 50 Payroll to Sage 200 Standard, the following error message sometimes appears:

 NOTE: If you use the Post to file option, this issue doesn't affect you. 

As a first step, download and install the latest version of Sage 50 Payroll. Once you've installed it, check if you've resolved the issue. If not, continue to follow this article.

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Invalid characters

If you process employees with a pay element or nominal settings with invalid characters, this issue occurs. Letters, numbers or spaces are valid characters for pay element names, and numbers are valid nominal codes.

You can narrow down which employees and pay elements to check by selecting batches of employees then posting the nominal link.

Batches that you can post successfully don't include an employee causing the issue. When you find the problem employees, check their pay elements and where applicable, nominal settings for their payments for invalid characters.

Correction

Use the rollback option to remove any affected periods where you can't post nominal link due to this error. Correct the pay element name, then reprocess the affected periods.

Follow the steps below to check what you've already posted to Sage 200. Either post periods you reprocessed as normal, or if you plan to amend values in Sage 200 manually, post to file instead.

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Check postings

How to check for postings in Sage 200 Standard

1. Log into Sage 200 Standard.
2. Go to Nominal, then Nominal Enquiries.
3. Click Transaction audit trail list.
4. Check this list for the Nominal Link posting in question from Sage 50 Payroll.
    TIP: If you entered a reference in Sage 50 Payroll when posting nominal link, this appears in the transaction audit trail list.

Use the summary from payroll

When you process your Nominal Link in Sage 50 Payroll, a summary of the journals to post appears.

Use this to compare the postings and values to those in Sage 200 Standard. 

 TIP: If you've already posted the nominal link and now can't access these values, you can run historical Nominal Link reports. Visit the nominal link reports article for help with printing these reports.

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