Canceled print jobs remain in the Print Supervision queue

Summary

Cancelled or on error print jobs remain in the PSIMP queue.

Description

Print jobs that have errored or been cancelled remain in the print supervision queue (PSIMP) (Printouts, Printouts, Print Supervision)

In some cases, if these print jobs build-up, further print jobs may be halted, and printing stopped.

Cause

This issue is caused by a defect and a new feature is planned to be introduced in Print Server 2.29.

Jobs will be kept in the queue for 15 minutes.

Resolution

Restarting the print server clears the queue. 


Solution Properties

Solution ID
231026152337543
Last Modified Date
Thu Oct 26 15:25:37 UTC 2023
Views
0