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"Google Chrome has not been installed" error when installating ATP

Created on  | Last modified on 

Summary

Unable to complete ATP installation

Description

When installing ATP for Sage X3 version 3.0 on the prerequisite software screen, you are unable to progress due to the message

"Google Chrome has not been installed. Unable to continue installation"

 

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Cause

The following registry entries had not been created when installing Google Chrome 

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\BLBeacon
HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\BLBeacon

Either of these registry folders should have the following keys

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Resolution

Reinstall Google Chrome to create the required registry keys for the installation to complete.