Email documents to multiple email addresses

Summary

How to send your documents to multiple email addresses.

Description

You can't enter multiple email addresses into a single email field due to Go Cardless integration, which requires one email address per field.

As a workaround, use the Email 2 and 3 fields to enter more email addresses, then amend your invoice layout to pick these up.

Resolution

The resolution depends on how many different email addresses you send to.

Two email addresses

  1. Go to Settings then select Email Defaults.
  2. Select the tab for the document you want to email. For example, Invoice.
  3. Press the CC: button.
  4. Select the Customer Record Email field that contains the second email address in the record.

Three or more email addresses

  1. Select the document you want to amend, then press Edit.
  2. In Report Designer, go to Report, then Email Settings.
  3. Select the To: box.
  4. Under Expressions that define the people you want to send the report to, press Add.
  5. Enter SALES_LEDGER.E_MAIL2 then press OK.
  6. Repeat steps 4 and 5, adding SALES_LEDGER.E_MAIL3 then press OK.

    NOTE:

    If you use v29, add up to SALES_LEDGER.E_MAIL6. 

      
  7. On the menu bar, go to File, press Save As.
  8. Enter a new file name, then press Save.

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Solution Properties

Solution ID
231002095239560
Last Modified Date
Fri May 29 15:14:40 UTC 2026
Attributes
Product Details
Modules: Report Writer
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