How to send your documents to multiple email addresses.
You can't enter multiple email addresses into a single email field due to Go Cardless integration, which requires one email address per field.
As a workaround, use the Email 2 and 3 fields to enter more email addresses, then amend your invoice layout to pick these up.
The resolution depends on how many different email addresses you send to.
Two email addresses
- Go to Settings then select Email Defaults.
- Select the tab for the document you want to email. For example, Invoice.
- Press the CC: button.
- Select the Customer Record Email field that contains the second email address in the record.
Three or more email addresses
- Select the document you want to amend, then press Edit.
- In Report Designer, go to Report, then Email Settings.
- Select the To: box.
- Under Expressions that define the people you want to send the report to, press Add.
- Enter SALES_LEDGER.E_MAIL2 then press OK.
- Repeat steps 4 and 5, adding SALES_LEDGER.E_MAIL3 then press OK.
NOTE:
If you use v29, add up to SALES_LEDGER.E_MAIL6.
- On the menu bar, go to File, press Save As.
- Enter a new file name, then press Save.
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- Solution ID
- 231002095239560
- Last Modified Date
- Fri May 29 15:14:40 UTC 2026
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Product Details
Modules: Report Writer
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