Last FPS date on the employee list is blank

Summary

What to do if the Last FPS date on your employee list is blank when it shouldn't be in Sage 50 Payroll.

Description

When you submit a Full Payment Submission (FPS) to HMRC using your software, the Last FPS column updates to reflect this.

Sometimes, the Last FPS date is blank for one or more employees after you send a full payment submission that included them.

Resolution

The steps you need to take depend on whether HMRC have already received the submission in question.

NOTE: If you're not certain if HMRC have received a submission, check your HMRC online account or contact HMRC.

Select the relevant option below for your next steps:

▼ HMRC received the submission

Don't submit another live FPS. If you did, this risks duplication of the values that HMRC hold.

If HMRC have the data for the employee in question, complete a dummy FPS. This updates your Last FPS date without sending the data to HMRC again.

After you complete the dummy FPS, check the Last FPS date. If it's still blank, contact Sage technical support.

NOTE: If HMRC received the original submission and you've since submitted another live submission, HMRC now have duplicated FPS values. Visit our when you need to contact HMRC to correct liability article to find out more.

▼ HMRC haven't received the submission

Try again to submit an FPS as normal. Check whether the Last FPS date updates:

If the date updates, check HMRC receive the submission, and if so, proceed as normal
If the date doesn't update, contact Sage technical support

Solution Properties

Solution ID: 230809162142440
Last Modified Date: Wed Dec 10 12:06:21 UTC 2025
Views: 0