Error: Field NTGCOD : Note category : 0 ALLC Record does not exist

Created on 01 August 2023 | Last modified on 01 August 2023

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Summary

Cannot import customer notes (NTS Object)

Description

We can export customer notes (NTS Object); however, on importing, the following error is received.

Field NTGCOD: Note category : 0 ALLC Record does not exist </CustomerNumber*>

NTGCOD is set correctly in the import template

Cause

Object NTS is delivered with the "import" flag not ticked; programmatically, it is not possible to import customer notes.

Resolution

This enchancment is expected to be fixed in Sage 2023 R2 (X3-298761)