Change your email address

How to update your email address in Sage Accounting, Payroll, HR, and Client Management.

If required, you can change the email address you use for your Sage software.

From your profile dropdown menu, select Manage account.
Select Manage profile settings, then select Continue to sign in (new tab).
Log in to Sage's account management area and select Email address.
Enter and confirm your new email address and select Continue. We'll send a verification code to your new email address.
Enter the verification code and select Continue.
Log in again using your new email address and password.
You'll see a success message display to confirm the change.

You can't use an email address registered as a user on another Sage product.

Use the Didn't get a code? Resend the code link to get a new code.

If you still haven't received the email, it could be because:

Emails can take up to 20 minutes to arrive
You received it but it automatically moved to your deleted items, spam, or junk folder
You've used the wrong email address or made a typo

If you can't access the registered business owner email address, contact support.