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Memorised / Recalled batch invoices do not display correctly in v29

Created on  | Last modified on 

Summary

We are aware of an issue affecting Sage 50 Accounts v29 where due to conversion problems, memorised and recalled batch invoices do not display correctly.

Description

 NOTE: The steps below only apply if you've upgraded to v29.0. If you have updated from an older version to v29.2 or above you don't need to complete these steps.  

Resolution

  1. Close Sage 50 Accounts, and then download the SGTConverter Tool and then right-click the downloaded file and choose Run as Administrator.

 NOTE: If you're unable to run as admin, enter the following path in the installed version box: C:\Program Files (x86)\Sage\AccountsServiceV29\RestoreStandAloneApp.exe

  1.  Browse to your most recent backup file.
  2. Click Convert.
  3. A folder will be created on your desktop called SageRestore, open the folder.
  4. Copy the Invoices folder and paste this into your usual data directory, you can find this from the Company Selection screen, click the three dots to the left of the company name and click Folder location.

 TIP: If you are prompted to overwrite any existing files, choose Replace the files in the destination. 

  1. Delete the Invoices.old file from your data directory. 
  2. Delete the SageRestore folder from your desktop, the remaining files are not needed.