Known Issue: Blank company list after upgrading to v29 or above

After upgrading to Sage 50 Accounts v29 or above, the company list is blank on the Company selection window.

This is caused by the company file not copying to the new settings directory.

To resolve this issue: 

1. On the computer where you access Sage Accounts, press the Windows key + E.
2. Browse to the file called COMPANY in the relevant folder path below:
   

   Version	Company file location
   v30	C:\ProgramData\Sage\Accounts\2024
   v29	C:\ProgramData\Sage\Accounts\2023
   v28	C:\ProgramData\Sage\Accounts\2022
   v27	C:\ProgramData\Sage\Accounts\2021
   v26	C:\ProgramData\Sage\Accounts\2020

3. Right-click the COMPANY file and click Copy.
4. Close Sage software.
5. Browse to the Company file location shown above for the version you've just installed.
6. Right-click and Paste the COMPANY file into the relevant folder.
7. Open Sage 50 Accounts.