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Restart your Sage service

Created on  | Last modified on 

Summary

How to reset and restore your Sage data in Sage Payroll.

Description

The Reset Data option removes all information entered into Payroll.

This allows you to clear any practice data entered during a free trial period. It allows you to start again but keeps your user, business and billing information.

Resolution

When to use the reset data option

You may need to use this in the following circumstances:

  • You've entered dummy or practice information during a trial period. You now want to enter real company information
  • You've started using Payroll in the middle of a tax year and didn't choose the mid year set up option. You created a blank payroll company instead of choosing mid-year setup
  • You have made errors when entering your Payroll information and want to start again

Before you start

  • Print any reports or make a note of any information you need.

Reset your data in Sage Payroll

  1. Select Settings.
  2. From the Personalisation section, select Data Management.
  3. Select Reset Data.
  4. Enter the email address you use to sign into your Sage service, then select Delete Data.