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Who to contact about pension queries

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Summary

Who to contact about pension queries in Sage Payroll.

Description

At Sage, we're here to help you process your pension in Sage Payroll if you get stuck. Unfortunately, we're not able to answer questions about your pension scheme information. Nor give legal advice about your obligations. In this article, we'll explain who to contact about your pension queries.

Pensions can seem complicated, but there's lots of places to get advice and information.

Resolution

What are my obligations?

As an employer, you have certain legal obligations to meet whenever you pay your staff.
To find more information about these obligations visit The Pensions Regulator's website at thepensionsregulator.gov.
You can also read our article What are my pension obligations?

Where are my pension scheme details?

The best point of contact for pension scheme information is your pension provider. You can usually contact them by phone, email or via webchat on their respective website. You’ll find their contact details on correspondence from your provider. For example NEST, Smart Pension or The People Pension.

How do I process my pension in Sage Payroll?

If you need a hand with processing your pension in Sage Payroll, we can help you.

Once your have the relevant information about your pension scheme from your provider, you’re ready to create the pension in Sage Payroll.

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