If you've been processing on an incorrect VAT Scheme

What to do if you've been processing on an incorrect VAT scheme in Sage Accounting.

When you save transactions in Sage Accounting, we save them based on the VAT scheme set in your Settings. This means once you've entered transactions you need to submit them on a VAT Return before you can change the VAT scheme.

To resolve this, you'll need to delete all data in Sage Accounting and start again with a blank account. Then re-enter all data entered up to now on the correct scheme.

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Delete all data in Sage Accounting

The Reset Data option clears all the information you’ve entered so far. This allows you to start again but keep your user, business, and billing information.

 NOTE: Only the business owner can reset or restore data. 

Before you start

• Print any reports or make a note of any information you need (customer and supplier details, and details of your transactions)
• Disconnect any bank feeds

Reset your data

1. From Settings, select Business Settings.
2. From the Data Management section, select Reset my Data.
3. Enter the email address you use to sign into Sage Accounting, then select Delete Data.