Delete a customer or supplier contact

Summary

How to delete a customer or supplier contact in Sage Accounting.

Description

You can delete contacts when they have no transactions entered against them.

When a customer or supplier is no longer used, we recommend you make their contact inactive. This prevents you from entering new transactions for the customer or supplier.

Follow our article if you want to make customer and supplier records inactive.

Resolution

Delete a customer or supplier record

Go to Contacts.
Select the checkbox next to the record you want to delete.
From the action toolbar at the top of the list, choose the delete icon .
Select Yes to the popup message.

If you can't delete a customer or supplier

When you've entered a transaction, such as an invoice or payment, for that contact
If it's an HMRC contact for VAT-registered businesses
If a red message appears at the bottom of the page, this means you can't delete this record

Instead, follow our article on how to make customer and supplier records inactive.

Solution Properties

Solution ID: 222001000100838
Last Modified Date: Wed Aug 26 09:08:16 UTC 2026
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