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Take card payments from invoices with Stripe

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Summary

How to connect Stripe to Sage Accounting to take card payments from customers.

Resolution

Once connected:

  1. Send your customer an invoice by email. Once they receive it, they need to select View invoice to open the invoice in a hosted web page.
  2. On the hosted web page, your customer chooses Pay now button to make a secure card payment via Stripe. This will be done using Strong Customer Authentication (SCA).
  3. Your customers can also save the invoice as a PDF file, or print it from the web page itself. You’ll receive a notification from Stripe when your customer makes a payment.

Adding a card payment to an invoice

You can take your customer’s card information and add a payment directly to their invoice, often referred to as a Mail Order and Telephone Order (MOTO) payment.

Once connected to Stripe:

  1. From Sales, and then click Sales Invoices.
  2. Choose the invoice that you want to apply the payment to.
  3. Select Take Card Payment. If you’re taking a partial payment, enter the amount of the payment in here.
  4. Confirm that the card holder’s name and address are correct.
  5. In the Card Details box, enter your customer’s credit or debit card number, their expiry date, and the CVC number (the three digits on the back of the card).
  6. The Amount Paid and Amount Outstanding will update. Open the Payments and Allocations window to view the payment, if required.

You’ll find the customer receipt in your Stripe account once you’ve applied the payment.

Stripe fees

Stripe automatically deducts its fees from your invoice. We’ll show you how this works with a representative example:

If a Stripe invoice for £100 is paid then Stripe will charge a fee per transaction (for example, a £3 fee). The value of the full invoice will be recorded as ‘paid’ in Sage Accounting, but we will record the amount minus that £3 fee in your Stripe bank account.

When Stripe pays this money to your business, we carry out a bank transfer within your Sage Accounting account, which moves these funds to your chosen bank account. Your Stripe fees will then be recorded against your chosen nominal code.

What to do if a payment is rejected

It’s up to the cardholder’s bank whether they accept or reject Mail Order and Telephone Order (MOTO) payments.