Summary
Check your bank feed and view incoming transactions in Sage Accounting.
Resolution
View incoming bank transactions
- Go to Banking, then select Bank accounts.
- Find the tile for your bank account.
- View the number of incoming transactions on the tile.
- Select Transactions to open the Incoming Bank Transactions page.
This page shows all transactions your bank has sent to Sage Accounting Start.
Why transactions don't appear
Banks send transactions at different times. Most banks send new transactions every working day. You normally see transactions from the previous working day. If you don't see expected transactions for more than five days, check your bank feed status.
Check your bank feed status
- Go to Banking, then select your bank account.
- Check the status message at the top of the page.
- If you see a prompt to update your bank feed, choose Enter Credentials.
- Enter your bank details to re-authenticate the feed.
- Select Save.
This updates your bank feed and allows new transactions to import.