If you have been processing on an incorrect VAT Scheme

This article guides you through the necessary steps when you've entered transactions under the incorrect VAT scheme. You might have this issue after your initial sign-up if you set up the wrong VAT scheme or choose Not VAT registered.

What you need to do

When you save transactions in Sage Accounting, we save them based on the VAT scheme set in your Settings. This means once you've entered transactions you can't change the VAT scheme that are not included on the VAT Return.

To resolve this, you'll need to:

Delete all data in Accounting Start and start again with a blank company

You'll need to re-enter all data entered up to now.

Delete all data in Sage Accounting

The Reset Data option clears all the information you’ve entered so far. This allows you to start again but keep your user, business, and billing information.

 NOTE: Only the business owner can reset or restore data. 

Before you start

• Print any reports or make a note of any information you need. This included customer and supplier details, and details of your transactions
• Disconnect any bank feeds

Reset your data

1. From More, choose Business Settings.
2. From the Data Management section, select Reset my Data.
3. Enter the email address you use to sign into Accounting Start, then select Delete Data.