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Remove 2-factor authentication (2FA)

Created on  | Last modified on 

Summary

How to remove a device set up for 2-factor authentication in Accounting Start.

Resolution

To remove a device set up for 2-factor authentication, you’ll need access to that device to receive a confirmation code and complete the process.

Removing 2-factor Authentication from your account will also make it less secure.

To remove 2FA

  1. Go to the Account Management page.
  2. Log in with your email address and password.
  3. Click on the 2-factor authentication section.
  4. If you have multiple devices set up, click the device you wish to remove and then click Remove.
  5. A code is then sent to that device. Enter this on screen, then to complete the process click Continue.

 NOTE: A confirmation message that the device has been removed will be displayed. 

You can set up 2FA again at any time. See Set up 2-factor authentication for more information.

If you cannot access the authenticated device

If you don't have access to the device, see Log in without the 2-factor authentication (2FA) device.





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