Skip to content
logo Knowledgebase

My reCaptcha window is blank

Created on  | Last modified on 


What to do if you see a blank reCaptcha window in Sage 50 Payroll.


When you log into a company that hasn't been registered for Employment Verification (EV), you're presented with a reCaptcha screen. This is to complete registration for EV. In some cases, this window is blank. 


Software update

We've fixed this in Sage 50 Payroll v30. Download and install the Sage 50 Payroll year end update to resolve this issue.