Customers have reported seeing the below error message when using the Sage MTD Submission Module to submit their VAT returns to HMRC.
The Sage MTD Submission Module uses an Auto update function to ensure all technical requirements are up to date. In the most recent update, we added support for Chromium-based browsers a change which was required due to the retirement of Internet Explorer.
The below message can appear after an update to the module has been deployed on systems where particular Microsoft components require updating.

The updated Sage MTD Submission Module includes CefSharp for the first time and so has an additional requirement.
Install the updated Microsoft Visual C++ 2015-2019 Redistributable (x86) from here:
https://learn.microsoft.com/en-GB/cpp/windows/latest-supported-vc-redist?view=msvc-170
Further to our communications, HMRC made changes to their online services on 9 May 2024. These changes affect submissions from Sage software on affected Windows operating systems.