Sage CRM 2022 R2 – Product Launch

This communication was sent 27 September 2022.

Notice 22-GR | 27 September 2022

Sage CRM 2022 R2

We’re delighted to let you know that Sage CRM 2022 R2 is now available.

What's New?

Key changes

• New Email and Contact Import features: Users can now import email messages from their Exchange Online account and file them against a Company, Person, or Opportunity record.
• Standardisation of password storage and encryption: To improve system security, we reviewed how passwords entered through the UI were stored within the system. The work standardised field sizes and the secure storage of the data.

Our What's New Guide outlines everything you need to know, e-learning has been refreshed as well as user assistance and much more!

Product Terms

We wanted to remind you that effective from 01 October 2022 the Sage CRM Product terms for UK and Ireland are being updated. Customers were notified via email on 20 September 2022.

Useful Links

• Software Download
• What's New Guide
• New release overview
• Sage City content
• Sage CRM helpcentre
• Developer guides

Technology Retirement

We’ve prepared a guide for partners in connection with the upcoming Microsoft retirement of the Basic Authentication protocol. This provides an overview for anyone using Sage CRM in either a standalone capacity, connected to Sage 200 or to Sage 1000.

Training

If you would like to attend a Sage CRM course, please contact [email protected].

Questions

If you have any questions of a technical nature you can contact our support team. For anything else please speak to your account manager.